Quote / Contact
(530) 957-7824
Monday - Thursday 9am to 3pm or After hours by appointment
Our Location:
4050 Durock Road • Suite 12 Shingle Springs, CA 95682
F.A.Q.
If I attach my artwork or logo, can you prepare it for print or embroidery? Does it cost extra?
Our Design Team will review your artwork or logo to determine if it is acceptable to be printed or stitched.
For good results, artwork must be of a high resolution and good quality: at least 300 dpi and vector files preferred.
Colored or black and white art for screen printing must be in well-defined areas and created specifically for screen printing (we recommend your art be professionally created). If your art must be modified or separated, there will be an extra charge.
Embroidery images must be digitized before stitching (made into thousands of stitches and separated into colors). There is a one-time charge for creating this file per size and use of art. Other factors and charges may apply.
Once made, can my art be used again without extra charge?
Depending upon size, color changes and digital factors, this may be possible. Silk screens are reused, but the film may exist.
Please upload your art, and mention a previous order number if you want our design/quote team to consider this possibility. Describe the use and details of your previous job thoroughly on the contact form or call the office.
If I order Custom Patches, can you apply them to products and garments?
Depending upon the kind of application, this may be possible. We also have sewing professionals available to refer you to, if we cannot fulfill this request.
How long will my job take to complete?
We pride ourselves on our excellent fulfillment record. Each job has completion factors that affect when you will receive your garments or accessories. These may include:
• Complexity of artwork, or number of colors
• Large quantities that take longer to process.
• Art of poor quality that needs to be revised or recreated.
• Delays in manufacture beyond our control to obtain your garments or accessories to apply your logo to. (We may inform you of possible alternate choices, if necessary).