Privacy Policy

At 5 Star Apparel, your privacy matters to us. This policy explains how we collect, use, and protect your information when you use our website and services.

1. Introduction

We collect three types of information:

  • Personal Information: When you place an order or fill out a form, we may collect your name, email address, phone number, billing and shipping address, and payment information.
  • Design and Artwork Files: Files you upload for embroidery, screen printing, or patches.
  • Usage Information: Data such as IP address, browser type, and how you interact with our website.

2. How We Use Your Information

We use the information collected to:

  • To process and deliver your orders
  • To communicate with you about your project, quotes, and updates
  • To improve our website and services
  • To send promotional offers or newsletters (only if you opt in)

3. How We Protect Your Information

We use secure servers, encryption, and limited access to ensure your information stays safe. Payment details are processed through trusted third-party providers and are never stored directly on our servers.

Sharing Your Information

We do not sell, rent, or trade your information. We only share it with:

  • Trusted payment processors
  • Shipping partners to deliver your order
  • Service providers that help us operate our website

4. Cookies

Our Website may use cookies to enhance your browsing experience. Cookies help us analyze site traffic and remember your preferences. You can disable cookies through your browser settings, but doing so may affect some features of the site.

5. Date Security

We take data security seriously and implement industry-standard measures to protect your information. These include secure servers, encryption, and restricted access. Payment information is handled by trusted third-party processors and is not stored on our servers.

6. Your Rights

As a user, you have the right to:

  • Access the personal information we hold about you.
  • Request updates or corrections to your data.
  • Request the deletion of your information, where applicable.
  • Opt-out of marketing communications at any time.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any significant changes will be communicated via a notice on our Website or by email (if applicable). The updated version will include a new “Effective Date” at the top of this page.

8. Contact Us

For privacy-related questions or to make a data request, please contact us at:

Email: support@fivestarapparel.com

Phone: (530) 957-7824

Address: 4050 Durock Road • Suite 12 Shingle Springs, CA 95682